Last updated: January 2026

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use this website ("the Website"). We are committed to protecting your privacy and handling your data in a transparent and lawful manner, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

 

1. Who We Are

This Website is operated by Hampshire Holistic ("we", "us", "our").

If you have any questions about this policy or how your data is handled, you can contact us via the contact details provided on the Website.

 

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Identity Data: name, username, or similar identifiers

Contact Data: email address, telephone number

Technical Data: IP address, browser type and version, time zone setting, operating system, device type

Usage Data: information about how you use our Website

Marketing & Communications Data: your preferences in receiving marketing communications

We only collect personal data that is necessary for legitimate business purposes.

 

3. How We Collect Your Data

We collect data in the following ways:

When you fill in forms on our Website (e.g. contact forms, sign‑ups)

When you contact us directly by email or messaging

Automatically, through cookies and similar tracking technologies

 

4. How We Use Your Data

Under UK GDPR, we must have a lawful basis for processing your data. We use your personal data for the following purposes:

• To respond to enquiries and provide services (Contract / Legitimate Interest)

• To improve our Website and user experience using analytics tools such as Google Analytics (Legitimate Interest)

• To manage our relationship with you (Contract / Legitimate Interest)

• To send email communications and newsletters via Wix where you have given consent (Consent)

• To comply with legal or regulatory obligations (Legal Obligation)

• To improve our Website and user experience (Legitimate Interest)

• To manage our relationship with you (Contract / Legitimate Interest)

• To send marketing communications where you have given consent (Consent)

• To comply with legal or regulatory obligations (Legal Obligation)

 

We will never sell your personal data to third parties.

 

5. Data Sharing

We may share your data with trusted third parties only where necessary, such as:

Website hosting providers

Google Analytics (for website usage and performance analysis)

Fresha App(for treatment bookings)

All third parties are required to respect the security of your data and treat it in accordance with the law.

 

6. International Data Transfers

Some third‑party services we use may transfer data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses.

 

7. Data Security

We have appropriate technical and organisational measures in place to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.

 

8. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

 

9. Your Data Protection Rights (UK GDPR)

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data ("right to be forgotten")

• Object to the processing of your data

• Request restriction of processing

• Request data portability

• Withdraw consent at any time

You can exercise these rights by contacting us.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

Cookie Policy

10. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve performance, and provide information to site owners.

 

11. Types of Cookies We Use

Essential Cookies

These are necessary for the Website to function correctly and cannot be switched off.

Analytics Cookies

These help us understand how visitors interact with the Website by collecting anonymous information (e.g. pages visited, time spent on site). We use Google Analytics for this purpose.

Functional Cookies

These allow the Website to remember your preferences and settings.

Marketing Cookies (if applicable)

These are used to deliver relevant advertisements and track campaign performance.

 

12. Managing Cookies

When you first visit our Website, you will be asked to consent to non‑essential cookies.

You can also control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Website.

 

13. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page, and the updated version will be effective immediately.

 

14. Contact

If you have any questions about this policy or how we handle your personal data, please contact us using the details provided on the Website.